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Awarding Service

We love producing great work for our clients and in-house concepts but it’s nice to receive some recognition from your peers that you’re doing something right.

So we are proud to be named on the shortlist for Best Large Agency in the UK Public Sector Communications Awards 2015

The UK Public Sector Communication Awards celebrate and reward excellent communication strategies and campaigns, teams and individuals in local and national government, emergency services and not-for-profit bodies from across the UK.

The awards take place on Thursday July 9 at The Emirates Stadium in London which is great news for our PR manager Chris Sealey, who’s an Arsenal fan.

It’s the latest acknowledgement of a strong year for #TeamDTW. In March we won the PRMoment award for Internal Communications Campaign of the Year jointly with Coast & Country Housing for the “I am Coast & Country campaign, based around our video.

This followed on from winning the CIPR North East’s Pride Gold award for the Hartlepool Vision project jointly with Hartlepool Borough Council.

We’re looking forward to it already!

#PSCAwards

PS – in other good news this week we’re back in PR Week’s Top 150 PR agencies in the UK – making an appearance at number 142 – which also puts us in the top 10 agencies in the north of England.

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CIPR’s new President on the organisation’s focus for 2015

Sarah Pinch is managing director of Pinch Point Communications, President of the Chartered Institute of Public Relations (CIPR) and a non-executive director for the Health and Safety Executive. Here DTW invites her to talk about her priorities  as president of the CIPR for 2015.

Every year the CIPR elects a new President, and after three years as the chair of the CIPR in the South West and many more as an active member, I am this year’s President. I came to office on February 1, as I was still on maternity leave in January. This was a first for the institute; and a reflection on how the work already highlighted here, by Sarah Hall my board colleague, on gender pay and gender equality in PR is central to making membership meaningful to CIPR members.

I was elected to focus on four areas and this is shaping my mission and the mission of the board for this year:

  • To make membership more meaningful to clients and employers
  • For the CIPR to stand up for a profession confident in its high standards and able to demonstrate its value
  • For the Code of Conduct and our CPD system to be positioned as assets that build trust in our practice
  • To reach audiences beyond the industry.

It’s my privilege and responsibility to lead a membership body that is represented by four foundations of professional standards in public relations, and thereby in turn we hope to influence business to understand what it means to be professional. Professionalism for members of the CIPR includes:

  • Being held accountable to a code of conduct,
  • Having the right skills or qualifications to carry out their role,
  • Being engaged in continuing professional development, and
  • Enabling the public to find validation of these points in a way that can be easily accessed and understood.

This means we have a busy, exciting and challenging year ahead. I hope many of you will join us.

 

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And They’re Off! The General Election Sweepstakes

The 2015 General Election is almost too close to call, but that doesn’t stop any of us trying.

We asked a few friends of DTW whose opinions we trust and respect to give us their views on who will be running the show come 8 May. Interesting reading!

David Cameron will be happy with the predictions as most respondents see him remaining as Prime Minister but half say it might not be for too long. The most popular scenario here is him remaining as PM and attempting to govern as a minority administration while one foresees a loose coalition between the Conservative party and the SNP – stranger things have happened.

The performance of UKIP could be critical here in the number of seats they could deliver to any potential coalition and all respondents saw them increasing their current tally of two, but whether it is one more or three more to a total of five MPs will be interesting to see.

Respondents were split on the turnout of the election, with half expecting an increase on 2010 and half expecting that to fall.

A range of key issues were suggested as to what would have the main influence in the election, but the most popular was the economy.

Steph Edusei – Chief Executive, A New View Ltd 

  1. Which party or parties will form the next government? Labour minority government – although I do think this will be a very close call
  2. Who will be Prime Minister after the election?  Ed Miliband
  3. How many parliamentary seats will UKIP have on 8 May? Five
  4. What will the turnout be? 64.3% (I think people are fed up of hearing about it all. Turnout in N. Ireland, Scotland and Wales will probably boost lackluster performance in England).
  5. What factors do you think will play a key role in the election? The NHS, the economy, immigration, social care (quality and cost particularly for older people)
Steph Edusei

Hugh O’Connor – General Manager, Merseylink 

  1.  Which party or parties will form the next government? Conservative & the SNP with some sort of loose alliance – although Labour & Conservative will be very close. Nicola Sturgeon could be far more influential as a Deputy PM than Nick Clegg.
  2. Who will be Prime Minister after the election? David Cameron (if he retains his seat) but Boris is waiting in the wings…
  3. How many parliamentary seats will UKIP have on 8 May? I suspect around five
  4. What will the turnout be? 61.5%
  5. What factors do you think will play a key role in the election? Overall performance on camera and quality of sound bites, in particular who comes across as the most genuine, although there is lots of time and room for any one of them to blot their copybook in the run-in
Hugh O'Connor

Ross Smith – Director of Policy, North East Chamber of Commerce 

  1. Which party or parties will form the next government? The Conservatives. They may lose some seats in England, but if the polls are anywhere near accurate in Scotland they could still remain the largest party. I’m not sure if they will find coalition partners though so they may attempt a minority government with the possibility of a quick European referendum
  2. Who will be Prime Minister after the election? David Cameron – although for how long is another matter
  3. How many parliamentary seats will UKIP have on 8 May? Three
  4. What will the turnout be? 66%
  5. What factors do you think will play a key role in the election? I think deep down, a large proportion of the electorate have a gut instinct for which of the two main parties they would prefer to lead a government, and I don’t think too many people have changed their minds on that since 2010
Ross Smith

Chris Taylor, Managing Director, DTW 

  1. Which party or parties will form the next government? I think the Conservatives will be the largest party but won’t have enough seats for an overall majority, so will try to form a minority administration
  2. Who will be Prime Minister after the election? David Cameron
  3. How many parliamentary seats will UKIP have on 8 May? Four
  4. What will the turnout be? 67%
  5. What factors do you think will play a key role in the election? Party leaders and trust in economic competence
Chris Taylor
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Up Periscope

Following Meerkat’s launch last week, Twitter sped up the release of it’s own integrated live streaming app Periscope. Despite still being in beta, the social giant quietly acquired Periscope in early March for around $100million. With Meerkat beating it to release, Twitter acted quickly to shore up its new acquisition and blocked Meerkat’s access to some of Twitter’s core functions.

Periscope is available now on Apple’s iTunes store (the Android version is currently TBC). Like Meerkat its users can broadcast a live video stream direct to their followers, allowing businesses and individuals to communicate messages to their Twitter followers simply by providing a link they can click through to a broadcast they can watch on their mobile, PC or laptop.

This type of service is not new, Amazon spent almost $1billion last year acquiring live game streaming app Twitch. Twitch allows gamers to broadcast live gaming sessions to fans, who can message and chat within the stream. While Twitch is hugely popular with gamers and the video and computer game industry – Periscope brings live streaming to the masses, and taps into Twitter’s huge mobile-focused user base.

The potential for Periscope is mind-boggling and the service is expected to mark a significant shift in the ever-changing world of social media. Think of it in terms of business. Using Periscope you can now broadcast live video of meetings and conferences to your pre-warmed list of followers, or customers, providing an even more intimate insight into what you do. It allows experts, celebrities and bloggers to speak directly to the people who follow them, negating the need for any third-party media outlet to help them get a message out.

In terms of PR, PR professionals are looking at how they can use Periscope with their brands’ Twitter accounts to help them engage more directly with the people who follow them and raise awareness of their brands. It’s a powerful tool as it adds to the arsenal of ‘owned’ social media tools in a big way. 

PR professionals need to learn how to use Periscope. Those that can master this new channel will help set their brands and clients apart from the crowd. 

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PR and the gender pay gap – what’s all the fuss about?

This is the first in an occasional series of guest blog posts from DTW. In today’s post Sarah Hall, managing director of Sarah Hall Consulting Ltd and board member for the Chartered Institute of Public Relations (CIPR), outlines why gender inequality still exists in PR – and what the leading industry body is doing about it.

What’s the problem?

The CIPR’s annual State of the Profession Survey has identified that there is a clear £8,483 pay gap in favour of men, that cannot be explained by any other factor such as length of service, seniority, parenthood, or a higher prevalence of part-time work amongst women.

In an industry dominated by women – more than two thirds of practitioners are female – this is embarrassing and has to change.

What is the CIPR doing about it?

Engagement around the State of the Profession Survey from both CIPR members and non-members has clearly shown that people are looking to the Institute for leadership and guidance.

We’ve taken up the challenge and have a big ambition – to become an exemplar for other sectors.

In 2014 we kicked off our gender balance and pay gap policy work with the development and publication of guides to ease maternity leave and the return to work for both organisations and employees. We also produced a comprehensive guide to flexible working in public relations.

This year, we have published a four point manifesto outlining what we will do as part of our drive to narrow the gender pay gap. This includes focusing on pay transparency and helping our members develop excellence in pay system management. We’ll also look to develop a competency framework relevant to PR today and will continue to lobby UK Government on opportunities to strengthen the Equal Pay Act.

The call to action

Cultural change across the industry is not something we can achieve alone so we are asking practitioners to support the work we are doing and to adopt any guidance launched, which will be based on current legislation and around the CIPR’s Code of Conduct.

Equally any managers, directors and employers who are leading the way with regards to workforce recruitment and retention policies are asked to get in touch so we can share and promote best practice.

If you’d like to get involved or find out more, please visit www.cipr.co.uk.

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Save our FE colleges from further funding cuts

Through my work in the FE sector over the last 20 years, there is no doubt in my mind that further education has, and continues to, transform the lives of many young people and adults who otherwise would not have had the opportunity to improve their lives and contribute to society.

College staff, passionate about their work, inspire students who often suffer low esteem from poor achievement at school and/or difficult home circumstances and provide them with the skills, knowledge and support to gain good jobs and progress to higher education.

Often seen in the past as the ‘Cinderella’ in the education sector, struggling with old and inadequate premises, the investment programme in new FE college buildings during the early 2000s provided a glimmer of hope that FE was at last to be recognised for its true worth.

However, the last few years have seen constant changes and a decline in funding, resulting in staff insecurity and job losses. Some smaller colleges are being forced to consider mergers in order to survive.

Recent announcements of further funding cuts threaten yet again to change the face of FE as we know it. Headlines warn of at least 400,000 people being prevented from accessing adult education. The AoC say that if cuts continue at this rate, by 2020 adult further education will effectively be a thing of the past, there will be an end to courses which help people in their early 20s find a job and an end to GCSE and A Level equivalent professional courses.

Times of change invariably pose communication challenges. Colleges will need to rethink their communications strategies in order to remain competitive and viable in a crowded marketplace. Lower budgets will mean that smarter tactics will be required to ensure that the right people hear the messages.

The value of further education should not be under estimated. Student success should be celebrated and the dedication of those working in the sector acknowledged. The opportunity for young people and adults from all backgrounds to access quality education and training should not be allowed to become elitist.

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Insights

The power of animation

We’re a multi-talented bunch here at DTW and we’ve had great fun creating illustrations for, and animating, our advert for the Law Society’s ‘Use a professional. Use a solicitor’ campaign.

The advert, which launched on ITV Player in March 2015, highlights how wills are not just for old people – everyone should have one!

(Turn up your sound)

We wanted to capture the attention of all of those people who don’t yet have a will, or whose circumstances have now changed making their will invalid, and highlight the importance of making a will and using a professional solicitor.

We created an engaging and thought-provoking animation that promoted wills to a younger audience in a fun, creative and eye catching way. By combining clean line drawings with injections of colour and using cute animated characters, we created a stunningly simple but highly emotive advert that resonates with a younger, as well as older, audience.

The 30-second advert was part of a larger campaign DTW worked on for the Law Society as part of its Consumer Campaign. Integrating PR, social media, video, online advertising, out of home advertising and ITV player advertising, 2015 marked the second phase of DTW’s work on this national campaign, pointing consumers to the Find a Solicitor website to search over 140,000 legal professionals to find the best solicitor to suit their needs.

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All off to Meerkat?

Live streaming is one of those technologies social has had a hard time harnessing for its own uses. Yes, Skype and Facetime exist for video chats and have achieved the biggest market saturation and name recognition while apps like Viber offer similar options – there has been little in the way of live streaming just for social.

Google have made a good fist with Hangouts On Air, allowing 10 people at a time to take part in a video chat. It will also link to YouTube allowing an unlimited number of people to watch the stream but it somehow doesn’t feel as instantaneous.

Enter #Meerkat. A new app for the iPhone and iPad, Meerkat crosses video chat with the disposability of Snapchat letting the user live stream from their device to their friends or anybody with a link while it is streaming. Once the stream has finished then that’s it, over, gone – literally watch it live or not at all. The technology isn’t new but the opportunity to reach the audience through Twitter with its proven ability to spread trending items quickly is.

Less than a month old, Meerkat is already getting a lot of attention – particularly from media organisations, journalists and savvier brand-builders like Gary Vaynerchuk – who realise it’s a cost effective way to reach a potentially huge audience quickly.

This implication has been grasped by Twitter who bought a rival service, Periscope, and has immediately sought to limit Meerkat’s ability to use its service. The fierceness of this competition, literally only weeks after one was launched shows that they understand the potential free, widely accessible video has.

Smart brands and agencies will already be thinking about what they can stream, (or Meerkat or Periscope – you can tell how successful a service is by the time it takes to become an adjective) especially when tools to embed and curate the streams become available. #TeamDTW have already been experimenting with Meerkat so watch this space!

Sadly, this could have been the killer app Google Glass needed to become a mainstream success – the tech equivalent of Charles Goodyear shutting his tyre factory because of low sales the week before Henry Ford launched his Model T.

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#Winning

Following last night’s PRMoment awards in Manchester, we’ve got another item to add to the #TeamDTW trophy cabinet.

We won the award for the Internal Communications Campaign of the Year jointly with Coast & Country Housing for the “I am Coast & Country” campaign, based around the video we created for Coast & Country Housing.

Award winning internal communications campaign
DTW’s very own Pete Whelan with Katie Anna Harding from Coast & Country Housing with the PR Moment award

The “I am Coast & Country” video has been used extensively as the centre of Coast & Country’s induction programme, internal communications and in broader external communications work. Coast & Country Housing is the largest registered provider of accommodation in the Redcar and Cleveland Borough, owning and managing over 10,000 properties.

 

Our 'I am Coast & Country' video has been used as the centre of Coast & Country's induction programme and broader and internal communications work
Our ‘I am Coast & Country’ video has been used as the centre of Coast & Country’s induction programme and broader and internal communications work

We were also shortlisted for our work with Hartlepool Borough Council. The “Hartlepool – A Vision for the future” campaign used video and mixed photography with futuristic artists’ impressions to create an image of how eight different sites across the town could look following development. In just five months, the Vision project has led to the direct creation and safeguarding of 300 jobs in Hartlepool and attracted £1.75 million of new investment.

The Hartlepool Vision project created or safeguarded 300 jobs and attracted £1.75million of new investment to the town in just five months
The Hartlepool Vision project created or safeguarded 300 jobs and attracted £1.75million of new investment to the town in just five months

The PRMoment awards celebrate excellence and recognise and reward outstanding campaigns and exceptional talent in the UK PR and Communications sector. The awards attracted over 650 entries from 200 companies from across the UK.

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#WorldBookDay

Never do anything by halves if you want to get away with it. Be outrageous. Go the whole hog. Make sure everything you do is so completely crazy it's unbelievable
Never do anything by halves if you want to get away with it. Be outrageous. Go the whole hog. Make sure everything you do is so completely crazy it’s unbelievable
Creativity is intelligence having fun
Creativity is intelligence having fun
A mind needs books as a sword needs a whetstone, if it is to keep its edge
A mind needs books as a sword needs a whetstone, if it is to keep its edge
New streets should be Twitter friendly and be named with hashtags up front. I'd build a house on #LoversLane
New streets should be Twitter friendly and be named with hashtags up front. I’d build a house on #LoversLane
I'm going to keep going until I succeed
I’m going to keep going until I succeed
 

We’re celebrating #WorldBookDay at DTW with a selection of our favourite literary quotes.   It was a tough process whittling them down from our huge list of suggestions we put together.

We think the quotes we’ve selected above reflect what we look for in team members – tenacity, curiosity and intelligence. As a team we like to do enjoy what we do and make sure we know what the next big thing is for our clients and ourselves.

Feel free to share these with your friends or share your own favourite quotes with us @DTW_agency or #TeamDTW on Twitter!