News, views
and opinions

Infographic of 2017 DTW client survey results

We’re only as good as our clients think we are….

Every year we do a client survey to get feedback on how we’re doing. Obviously we’re in regular contact with clients all year round but the annual survey is an important touchstone for us to make sure that all our key client contacts have the opportunity to sit back and tell us what they think. Some of the numbers are below, and they’re great, but it’s the informal feedback, testimony and little golden nuggets of suggestions for improvements that can be really valuable. Being honest and sharing results (good or bad) and giving people feedback where they’ve taken the time

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Chris, Karen and Lorna with the PSCA 2017 Winner Award

DTW scoops national media relations award for New Wear Crossing work

It was a quiet night at the UK Public Sector Communications Awards last week. Nothing to talk about at all except we only went and won the award for Best Use of Media Relations for our work on the New Wear Crossing with Sunderland City Council! Really good night and hugely valuable conference in the afternoon. Our award was the icing on the cake and we were quite pleased as you can tell. It was also great to see so many other great public sector communicators rewarded for their efforts, and a special mention has to go to the team

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Hayley and Chris on the deck of the Mersey Gateyway during construction

DTW going with the flow to launch new Mersey tolling system

This summer we’ve been busy launching the new Merseyflow tolling system with its client international tolling specialist emovis and Halton Borough Council. We’ve enjoyed the challenge and it has been a fast moving and dynamic campaign. The PR and marketing campaign is aimed at encouraging drivers of the 20million vehicles expected to use the new Mersey Gateway Bridge every year from its opening date this autumn, to register. The client view Anthony Alicastro is Chief Executive Officer of Emovis Operations (Mersey) Limited., a wholly-owned subsidiary of emovis, which runs the merseyflow operation. He said: “The team at DTW have provided

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Mobile phone showing Facebook

Facebook Announces Withdrawal of 17 Ad Formats

Facebook has unveiled (another) set of changes to drive us all to use its publishing tools as opposed to third party applications like Hootsuite and Sprout Social. As of the 15th September, 17 post formats on Facebook will no longer be available to boost. They are apparently post types that are rarely used (see below for a full list) and are not tied to any advertiser objectives, meaning that nothing will change in the main Power Editor/Ads Manager interface. However, one thing to note is the removal of the ability to boost a post from an app posted to a

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Photo of laptop showing YouTube video of erection of bridge

Public Sector Communications Awards success for DTW

It’s been a good morning so far. The shortlist is out for the UK Public Sector Communications Awards for 2017 and we’re really chuffed that DTW has been shortlisted for five awards. We’re in good company with some great public sector campaigns from up and down the country over the past year also shortlisted. Public sector communications in this country is literally the best in the world so those judges have been busy! For this of you who might be interested in the detail, we’ve been shortlisted for the following: Best Use of Video – for our work with and

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Prolific North Top 50 Agencies

DTW named on Prolific North’s Top 50 PR Agencies 2017

We’re having a good year. First, we’re ranked by PR Week in May 2017 as the number one public sector agency across the north of England, now we’ve been named as one of the top 50 PR agencies in the north by Prolific North. The top 50 starts with an initial longlist of over 200 PR agencies to be based in or have offices in the North, and then drilled down in more depth on the accounts of around 120 agencies. Those 120 then get whittled down to the top 50, of which DTW has been named. Chris Taylor, our Managing

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