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Bundles of old newspapers stacked up

People, compassion and good PR

Karen Westcott, DTW PR Manager, looks at the key ingredient into the best PR responses to adversity. Public relations and the management of reputation is often heavily criticised and the butt of ill-informed jokes, particularly when it comes to discussions around politics, the need to save money and hiring ‘unnecessary and expensive’ consultants. Too often we are an easy target – sometimes labelled untrustworthy spin doctors that should be believed with caution. At a time of austerity, we, as an industry, have taken a bit of a battering, with some organisations, particularly in local government, deciding that PR was more

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Front cover of vintage DTW brochure

Back to the Future with #TeamDTW

We all know its Back to the Future Day today. In order to celebrate the success of Doc and Marty we thought we’d go back to the future ourselves. So we asked DTW founder Pete Whelan (the original one) to cast his mind back to the dim and distant world of 1989 when DTW came kicking and screaming into life. You want to know how comms has changed in the past 26 years – read on. You want to know how it will change in the next 26 years – that’s a different blog post. Watch this space. Chris Taylor

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Law Society PowerPoint slide on #SolicitorHour

Presenting the facts

#Solicitorhour – a year in engagement from Guy Bailey This week Emma Maule, social media officer from The Law Society and I were invited to give a presentation at a PARN communications event in London on Thursday. PARN is the Professional Associations Research Network – the group that works with organisations that are made up of professional members such as the Law Society, the Royal Pharmaceutical Society and the Institute of Biomedical Science who hosted the event. The topic was a review of #Solicitorhour – the twitter chat where members of the public interact with solicitors on a different topic

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Illustration of 3D Facebook reactions falling from the sky

Facebook Reactions is coming…

Facebook has begun the roll out of its new ‘Reactions’ feature which is the much vaunted response to the age old clamour for a ‘dislike’ button. Users in Ireland and Spain (lucky them!) are the first to get access. Apparently these two markets have been picked as test beds for the functionality as they have fewer international connections than other markets Facebook operates in, as well as – in Spain’s case – allowing testing of how the emoji based reactions will go down with non English speaking users. You can get an idea of how reactions will work from Facebook’s

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Photo of large infrastructure project

Infrastructure, infrastructure, infrastructure

Infrastructure, infrastructure, infrastructure. Hardly original I know (thanks Tony) but it seems that the government is upping both its rhetoric and hopefully its action around infrastructure investment this week with the creation of the new National Infrastructure Commission.

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Mobile phone showing Facebook

#FacebookDown

The Facebook website and mobile apps went offline for 40 minutes on Monday afternoon, the second short outage in a week and the third in three weeks, blaming, engineers tinkering, which was the reported cause for the previous outages. Now what is a minor annoyance or disruption for the ordinary user, or benefit if it gives you the chance to have a cuppa and catch up on work, has real-world consequences for organisations.  Starting with Facebook themselves, their share price took a 4% hit (£56 a share) or 1% for every ten minutes. Then there are the cascading consequences for

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Bundles of old newspapers stacked up

People, compassion and good PR

Karen Westcott, DTW PR Manager, looks at the key ingredient into the best PR responses to adversity. Public relations and the management of reputation is often heavily criticised and the

Read More
Law Society PowerPoint slide on #SolicitorHour

Presenting the facts

#Solicitorhour – a year in engagement from Guy Bailey This week Emma Maule, social media officer from The Law Society and I were invited to give a presentation at a

Read More
Illustration of 3D Facebook reactions falling from the sky

Facebook Reactions is coming…

Facebook has begun the roll out of its new ‘Reactions’ feature which is the much vaunted response to the age old clamour for a ‘dislike’ button. Users in Ireland and

Read More
Mobile phone showing Facebook

#FacebookDown

The Facebook website and mobile apps went offline for 40 minutes on Monday afternoon, the second short outage in a week and the third in three weeks, blaming, engineers tinkering,

Read More
Decorative geometric graphic
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